Instruction and computer support

Do you feel increasing stress as you get closer to a computer? When you look at a mouse, do you smell a rat?

If you want to just punch through the technical stuff and do what you do best, no worries - you're in good company. Though many people, including accomplished professionals, are reluctant to admit it, using a computer to complete even simple tasks is often a daunting, stressful thing. 

"Mark is a very good and patient teacher." 

This testimonial, by one of his first clients, summarizes Mark's interest in helping people become increasingly comfortable with their computer. Trying to do what used to be a simple task, like filling out a form, can be an exercise in frustration when the form is on a website. And that particular frustration bubbles up only after you managed to find the form in the first place! 

Internet access is a virtual necessity in today's interconnected world. Mark can help you get online, find what you need, and easily do what might have seemed impossible. 

Mark works with you at your personal level of comfort and computer awareness.

Relaxed and informal, he guides you through the steps necessary to complete what you want to get done, and may even help you come to enjoy the process.

Have a question? Don't be afraid to ask. He doesn't expect you to know the answer, but likely can explain it in terms you'll grasp easily.

Still stuck by a particular process? Mark can convert the procedure into a series of simple steps, clearly outlined on paper that you can keep at your fingertips. 

Case study: 

A Skok Communication client, an attorney, values his work time at $150 or more an hour. 

His free time is priceless. 

It makes no economic sense for this client to use his work time trying to figure out how to set up a new email account. And, when he's not working, the last thing he wants to do is deal with bothersome technical stuff. 

Working around his schedule, Mark quickly set up the account. Since then, the attorney has called numerous times for support with computer-related tasks large and small. Skok Communication Services has been the prompt, harmonious resolution to vexing tasks.